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Modernz 13
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* *
* AT&T acronyms and other information *
* *
* written by Digital-demon *
* MATRIX BBS (908)905-6691 *
* *
* *
* A Modernz Publication *
* (C)opyright June 15th, 1991 *
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Modernz can be reached at MATRIX BBS (908)905-6691
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This is a text philes that should be general information to
an AT&T employee so may help you in social engineeering. The first
part is a list of acronyms that come up in AT&T manuals and memos.
The second part will include some 800 numbers to reach specific
AT&T departments.
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PART I : ACRONYMS
RNOC- regional network operations center
NOC- Network operations center
LOA0- limit operator attempt/ no attempt
(relating to 900 #s generally)
LOA1- limit operator attempt/ 1 call
NCA- no circuit available
ROA- reorder anouncement
BY- busy signal
EA- emergency anouncement
OVLD- overload
HTR- hard to reach
TBL- trouble
POTS- plain old telephone service
OOS- out of service
120IPM- reorder
60IPM- busy signal
DDD- (customer) direct distance dialing
IDDD (customer)DDD/international
CC/CC- country code/city code
NN- national number (country code)
NPA- numbering plan are (area code)
NXX- local exchange or code
OVS- overseas
CXR- carrier
FAX or FAC- facility
IOC- international operator center
EQUIP- equipment
FLR- failure
2STP- no. 2 signal trnasfer point
NCP- network control point
EO- end office
AT- access tandem
VCA- vacant code announcement
EMO- emergency calls only
DB- databse
ANI- automatic number identification
ONI- LEC version of ANI
LEC- local equipmetn carrier/ local area carrier
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PART II:
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800-346-3288 (employee only lone <g>) FIND-AT&T services
800-222-0400 long distance service - WATS, calling plans
800-222-7747 gift certificates
800-247-1212 computer and data services
800-247-7000 multi-line phone and fax
800-555-8111 1-2 line equipment (leased)
800-222-3111 1-2 equipment (purchased)
800-325-0138 long distance billing
800-922-0354 servie and repair of computers
800-237-0016 service and repair of data systems
800-242-2121 PBX,dimesion, system 75/85
800-222-0300 AT&T long distance service
800-call-att calling card orders
800-222-0300 long distance repair
<on 6/14/91 this line was out of order <g>>
800-874-4000 international dialing instructions and rate
800-426-8686 toll free 800 directories
800-424-2988 federal systems
800-222-part national parts sales center
800-327-9012 universal card service coproration
<the credit card/calling card>